Our Product Suite

Our vision is to help our customer to achieve their goals. We truly work to provide Continuous Innovation and Customized Solutions.

Media Project Management v2

Acheron Media Project Management (MPM) is a comprehensive solution that is built on OpenText Media Management (OTMM) and OpenText AppWorks to empower the marketing teams and project manager to manage all their creative workflow in one place - from initial request to delivery. It automates your Digital Media Project life cycle and delivers a holistic approach to the digital MPM by extending OTMM and Customer Experience Management with the intelligent BPM Engine.
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Why choose MPM V2?

Acheron MPM gives you the leverage to manage all your Marketing and Media related work in one place with fully integrated OpenText Media Management systems. MPM is built on top of OpenText AppWorks, Media Management and Creative Review. It allows Organizations to create and track media related project activities at a centralized level.

Features

Project Creation

Apart from allowing to create projects from scratch, there are a multitude of tools that help the project manager create projects quickly and easily – from Templates and Copy existing Projects. The project manager can create multiple templates at leisure and use those templates to quickly create projects later.
  • After creating the Project, the project manager needs to add tasks inside the project. A Task is any specific activity that needs to be performed in the project.

Task Dependency

Having complex approval process ?. Don't worry, we got you covered. With MPM you can mark a task dependent on other so that they get delivered when all its depended tasks get's completed. By this way you can define any complex approval process. MPM also has a resource management module so that when you create a new task, it automatically presents you with the user’s current work load on the selected timeframe and other recommendations so then you can make the best possible decision.

Reviewing

With the integration of Online proofing tool Creative Review, either be it a video or a simple word document, you can annotate, comment, collaborate and approve them without even stepping out from the application portal. It also support digital signatures and ensure CFR part 11 compliance.

Collaboration

Team members can collaborate and exchange information across each individual of the team. Reviewers can share comments and feedback requesting modifications or suggesting changes to get the media to final stage. The same comments can be viewed by project managers and designers to take necessary remediations. The designers and project managers can also add their comments while updating versioned up media for further review.
Acheron MPM also offers the flexibility of limiting visibility to comments to within the organization while posting so that external agencies can see only those comments that are meant for them.

Reports and Calendar

Visually you can see the Tasks and Deliverable in a calendar view. Calendars can be customized for different personas and purposes. With the aggregated Project calendar, you can view Tasks and Deliverable at the Project level and drill down to Tasks and further to Deliverable
Acheron MPM provides out of the box reports and dashboard to manage the Projects, Tasks and Deliverable. Project dashboards and one-click reports give you real-time views of your project related data points, so you always know where we are on the Projects, Tasks and Deliverable.

Key Benefits

Create own templates for frequently used workflows with Tasks and Deliverable

Define/Update workflows with few clicks

Seamless integration with Opentext Media Management

Configurable reports and calendars.

One step publishing process to multiple channels.

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Camunda

Camunda is an open source workflow and decision automation tool to automate business processes and gain the agility, visibility and scale that is required for digital transformation.

Why choose Camunda and MPM lite?

We aim to provide solutions that are designed to help our Customers, take advantage of the opportunities offered through the digital revolution and can integrate applications with Camunda. We promote clients by making their business process easier, develop and deploy tailored applications for the client’s specific requirements.

Key Benefits

Skilled in workflow automation.

Microservices, Kubernetes, DevOps, Cloud-agnostic managed services and Hosting

QA Automation, User Experience, process discovery, orchestration and management with Camunda.

Uses a secure, highly available architecture.

Stable architecture.

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Acheron MLR

Acheron Medical, Legal and Regulatory Compliance & Approval Solution (MLR) provides a comprehensive platform to manage the MLR reviews and approvals, ensure regulatory compliance and improve the management of creative teams and assets. Acheron MLR solution is built on OpenText Media Management and Appworks platform to manage the life cycle of promotional material. It replaces manual processes with system-driven workflows and lifecycles. It leverages the OTMM for the content management, versions management and media operations. MLR solution leverages Appworks for the lifecycle management of the content, external system integration and master data management.

Why choose Acheron MLR?

Medical Legal Review (MLR) has always been one of the most challenging and complex aspects of the marketing production process for Life Sciences companies. Organizations need a fresh approach to MLR that enables a timely and efficient marketing workflow and allows for rapid process innovation. Acheron MLR solution can help streamline and accelerate the MLR process.

Solution

Acheron MLR is designed with the primary goal to help life sciences industries in Planning, Auditing, Reviewing, Publishing and Archiving regulated marketing contents through a single comprehensive system.

Planning & Auditing

MLR Submissions module gives you the flexibility to plan and track the global submissions in an effective manner. Content submission along with relationships and references lookup have been incorporated to ensure that all submissions are equipped with the required contents that in turn helps in speeding up the approval process. Tracking of submissions has never been so easy with the introduction of the auditing module that gives an entire history of the request lifecycle along with visibility to key metadata changes.

Reviewing

With the integration of Creative Review the reviewing process using Acheron MLR solution has been easier than ever before. Features to support digital signatures and ensure FDA compliance through a single interface has been an overwhelming success in the Life Sciences industry.

Publishing

Acheron MLR comes with a fully integrated system that gives the power to publish marketing contents to various upstream and downstream channels seamlessly. This continuous integration has helped the life sciences industry to speed up their reach to various markets globally.

Archiving

Acheron Archiving module is enriched with advance filtering mechanisms that helps in retrieving the archived contents in faster and secure fashion globally. This content repository plays a significant role in ensuring that the marketing contents can be accessed based on business rules across various markets with ease and thereby ensuring the submissions faster.

Key Benefits

A one stop solution for complaint free marketing contents.

Gives you the speed to market contents globally with ease.

Unified system to raise and track submission life cycle.

One step publishing process to multiple channels.

Global content availability.

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EHS Package

Acheron EHSMS (Environment, Health and Safety Management System) solution is built on Open Text Appworks, Content Server and Brava Viewer. It leverages the OpenText Process platform core engine to design, build, deploy and manage the business processes. This solution is built on top of Entity Modelling to capture the EHS entities, its associated tasks and its life cycle. On the business perspective, this solution will set the business to set for the future by,

Key Features:

  • Reducing the risk of personal trauma or injury.
  • Prevent Material loss from a business.
  • Promote Employee Morale.
  • Ensure Customer Confidence.

Action Management

Action Management Module is a reusable Module which can run on its own. It provides support component for other modules. It has its own life cycle management; Actions can be registered from external modules like Corrective Action Report, Audit, Safety Topic Scheduler, etc., Action will have Action Owner, Verifier and a Sign off person. System would provide an experience for the user to Perform, Review and Complete the action.

Incident Management

Incident Management Module is the one which would act as the supporting component for other modules. During the lifecycle of EHS operations, the Incidents will be documented and stored in this module. This Module is connected to OpenText Content server or Archive server at the backend. The documents can be reviewed and annotated using Brava viewer.

Safety Imaging Package

Safety Image Package Module allows the user to schedule, track and report any EHS training topics. User can setup a Safety topic and assign a creator and facilitator. Creator can upload the Safety topic materials and send for review and approval. Facilitator conducts the training and marks the topic as complete. The outcome of the Training are captured as Actions in the “Action Module”.

Corrective Action Reports

Corrective Action Reports (CAR) can be triggered from Audit Module or it can be registered and triggered as a stand alone module. It is an integral part of an organization’s, continuous improvement plan. Solution enables the knowledge workers to capture, track and maintain accurate records. System allows to assign tasks, follow-up corrective action tasks to employees and track those tasks. It also allows the user to register the actions from CAR.

Audit Management

Audit Management module manages the end-to- end lifecycle of the Audit. The solution allows and makes it easy for the knowledge workers to manage any type of Audits, Activities, Tasks, Associated data and processes from EHS, to Quality and to Conformance. System provides pro-active notification and alerts to the Auditee, Lead Auditor and Management Representative. Audit module is deeply integrated with the Corrective Action Reporting Module.

Request Project Management

Acheron Request Management (RM) is a comprehensive solution that is built on OpenText Media Management (OTMM) to manage all the creative requests in one place, from initial request to delivery. Solution provides the Creative teams to get the right to work with requests that come in a common format in the unified experience and with the right context including supporting documents and other artifacts to support immediate action.

Translations Workflow

Translation workflow is a complete solution for systemizing and automating the Packaging and Marketing Approval workflows using OpenText Products. It automates the Process flows, Data Models and System security, integrating it with OpenText Business Process Management (OTBPM).

PAM

Acheron PAM (Purchase Order Approval Management) application for SAP is a software solution built on top of OpenText Appworks to manage the end to end workflow of Purchase Request, Approval and Order Creation. It integrates at once, the Buyer / Purchase Requests, Approver / Approval Process and the Vendor / Order Creation, to stream line the logistics by saving time of the material to be purchased. It is integrated with SAP all through the process.

Mobile Solutions – Appworks

To provide greater benefits to the customers who are using our solutions, we have extended our existing applications via AppWorks Gateway. This delivers faster value to the business users, accelerating the Approval process. This solution is currently available for Apple iOS and Google Android and provide access to the device hardware and mobile operating system.

OpenText Appworks Accelerator

Acheron PSA is a Framework built with a responsive Process portal which is integrated with,

  • OpenText Media Management (OTMM)
  • Content Server
  • Brava
  • Creative Review (Viki), OTDA
  • Directory Services

It delivers the power and flexibility to digitize, automate and integrate process across functions, systems, machines and clouds. This innovative platform supports tight integration between content and process to connect the right person, system or thing with the content it needs at the right time.

User Provisioning

Acheron OTMM User Provisioning (AOUP) is a framework built on OpenText Appworks technology by leveraging the Entity Modeling architecture and “Information-first” development methodology to provision and onboard users in OpenText Media Management (OTMM). AOUP allows organizations to automate the OTMM User registration process such as account creation, editing, deleting, automatically assign OTMM user security policy rights.

Digitize Docs

Tired of managing the information through paper based format. Here is the solution – Acheron eDocs, that we have built to convert your physical document (PDF) to Entities / Digital intelligent applications. Remember, these are not a replacement of scanning OCC. Just upload your PDF documents and the rest is ensured, as it turns into huge database of information that can be used for Management purposes – Audit, Marketing, etc., Undoubtedly, this is heavily packed with several other advantages like Security, Easy retrieval, Version Control and Sharing.

SFMC Connector

Media Management Connector for Salesforce Marketing Cloud brings the power of an enterprise digital asset management system to Salesforce Marketing Cloud users with a single source of truth. With the Media Management Connector for Salesforce Marketing Cloud, users can more quickly design their customer-facing campaigns. When connected and synchronized to the OpenText Media Management server, this connector lets users search, browse, view, download and use assets from the DAM within Marketing Cloud Studios via Content Builder.

Brightcove Connector

Brightcove Video Cloud is an all-in-one video hosting and publishing platform. Video Cloud makes it easy to upload, manage and publish videos. Easily create and style players and review the performance of the videos. Creating custom interactive video experiences, branded portals, video-centric landing pages, and live streaming event sites. Easily publish videos from Video Cloud account out to popular social medial platforms such as YouTube, Facebook and Twitter. Brightcove Audience module connects individual video viewing analytics from Brightcove to Oracle Eloqua, Marketo, HubSpot and other marketing automation platforms.

Key Features:

  • Option to add new videos to Video Cloud from OTMM.
  • Automatically upload version to Video Cloud.
  • Update metadata for videos, such as the title, description, and tags to Video Cloud.
  • Deleting video in OTMM will automatically delete video in Brightcove.

MLR Digital Publishing App

MLR Digital Publishing App is a digital transformative MLR productivity tool which combines the power of OTMM and MLR Approval processes with best-in-class user experience where markets account executives (AEs) and medical science liaisons (MSLs) can access and manage the published MLR approved content.

Why choose MLR Digital Publishing App?

Medical Legal Review has always been one of the most challenging and complex aspects of the marketing production process for Life Sciences companies. Life science company’s field force (including but not limited to AEs, MSLs, Field Marketing etc..) has not been given access to the published content in an easy and intuitive way. Field force is forced to use old school client-server-based solution with thick client to access the published content. Working with outdated content puts the team under tremendous pressure by having un-productive sales calls, printing the content, long sales cycle etc... For these companies, access to the published content at the right time in an easy intuitive manner would accelerate the sales, increase their productivity and avoid any FDA penalties.

Solution

MLR Publishing App provides unified solution for publishing that significantly speeds the downstream publishing and regulated content submission delivery. With content managed in OpenText Media Management and MLR regulated approval process managed and governed in MLR solution, the Publishing App provides an unified experience for the field force to access and consume the published content. The publishing App can be configured to show the subset and filtered content from OTMM. The filter can be around the approval status, metadata fields and security policies. The concept is called as “Profiling”. This allows the Life Science companies to launch and configure multiple instance of the publishing App. Profiling allows to perform such operations. These instances of the app can be deployed to meet the multiple region, products, compliance and regulatory requirements. The solution also moves referenced-document hyperlinking upstream during the creation phase and away from the final publishing phase. With the continuous delivery and continuous integration process the solution performs validation and reference checking before the content is delivered in the app. The app offers greater publishing automation, transparency and velocity.

Improved Productivity

Given AEs, MSLs and Marketing team access to the published content, the team is prepared to respond fast and easy, handle customer queries and physician are appreciative of the more productive discussions. It provides direct access to the correct version of the content without performing any manual checks and content duplication.

Shorter Lead time

With the publishing process, steps are completed earlier and real-time published content to the field force, the app rapidly reduces the total end-end lead time.

Global Alignment

Establish greater control over the distribution and usage of documents that affiliates submit to local regulatory authorities.

Single global, Authoritative source

Best practice for information governance would dictate that there be one authoritative system of record for business documents and consequently, one version of the truth. MLR solution with its preconfigured integrations to the most common content repositories resolve the issue of information silos, without disrupting the existing infrastructure or the workflows used by different departments and teams.

Balance Security and Access

Solution provides dynamic access control based on business rules enabling the right users to get the appropriate assets and asset security managed at various stages in the lifecycle. Digital publishing app provides access to the content based on the RBAC policies.

Key Benefits

Improve Sales Productivity.

Avoid FDA Penalties.

Unified system to raise and track submission life cycle.

Compliance & Regulatory unified.

Efficient Publishing and Withdrawal.

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Media Management connector for Brightcove functionalities

  • Improved user engagement: Video consumption will improve, enabling users to view video in an HTML5 player, Flash wrapper, or a number of mobile-ready formats, based on their device. All videos are optimized to play at an optimal data rate based on the user’s network speed and device type. This enhancement will broaden overall viewership and increase video quality by allowing users of iPads, iPhones, and Android devices, who had previously been excluded from showing video because of the lack of Flash support, to view videos on their devices.
  • Easier updates: For content updates, marketers will no longer need to think about delivery in terms of managing multiple video assets when a piece of content changed. Instead, they simply update their change in one place and the system will be capable of deploying, transcoding, and pushing the updates live without further intervention.
  • Set-up time: When dealing with new content creation, users had to previously rely on a process of converting from native formats to Flash and mobile-friendly video. Brightcove’s automatic transcoding service allow multiple video file formats to be systematically created from the native file format and automatically distributed across Brightcove’s content delivery network without requiring further handling, conversion, or file transfer. As a result, marketing users will spend a fraction of the time they had previously spent uploading, converting, and deploying video.
  • Increased virality: Enhanced social sharing capabilities will allow users to post videos for their friends on Facebook, Twitter, email, or by embedding the video player on third-party sites. Faster downloads: Delivery via the Brightcove cloud service will result in increased download speeds for users.

Acheron MLR Digital Publishing App Solution Benefits

  • MLR Digital Publishing App solution provides seamless integration with OpenText DAM and delivers the holistic MCM (Marketing Content Management) for Life Sciences.
  • Modern browser-based user experience without any installation.
  • No duplication of content.
  • Empowers the AEs, MSLs and the Marketing Content.
  • Right content at the right time to engage the physicians in a productive conversation
  • Automated publishing and removal of content
  • Automated periodic review
  • Access to the content metadata
  • Easy profile configuration to launch multiple “app” instances
  • Facets and Filters to search and download content.
  • Responsive design and able to run in Desktop, Tablet and Mobile devices
  • 21 CFR Part-11 Compliant
  • Claims Management
  • Supports On-premise, Cloud and Hybrid deployment
  • Can be extended locally by customer to their needs and demand

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